About Storm Building Services

Company Profile

At Storm Building Services Limited, we are committed to Safety, Reliability and Professionalism. We take terrific pride in our quality and attention to detail. This has resulted in exceptional service and value for all of our clients. Although our goal is to be "clearly the best" and not necessarily the biggest, our success at satisfying our clients and motivating our employees will bring growth and long term profitability. Storm sets itself apart from its competitors with the level of client satisfaction it provides on a continual basis.

Quality Control

When we commit to a project, we will work hand-in-hand with the Project Manager to ensure proper service scheduling, clear communication and customer satisfaction. All of our quality control programs, our selective choice of employees and our unmatched quality guarantee all are designed to achieve one simple yet hard to achieve goal.

Our Employees are always neat and in full uniform. When working on any particular project, Safety is First and there is always many “Danger Men Working” signs utilized. If concerns arise, our goal will be to fix the problem quickly and efficiently without excuses or charges.
When extra services are requested we will carry out the services efficiently and at a reasonable and fair rate.

Safety Standards...Health and Safety Policy

Storm Building Services Limited is committed to providing a safe and healthy work environment for all of its employees at our head office and at all job sites.

Storm ensures that all required measures will be taken to abide by the measures and procedures prescribed by the Occupational Health and Safety Act and its regulations regarding our services.
This includes establishing and maintaining programs to identify and control all workplace health and safety issues, providing appropriate tools and equipment and providing suitable training both theoretical and practical for all of our employees.

Employees, including supervisors and managers, have knowledge of the actual working conditions and they have an obligation to report any safety hazards or possible contraventions of the Occupational Safety Act to their immediate supervisor, so that any safety hazards or contraventions can be remedied.

All employees who fail to meet their obligations concerning health and safety may, depending on the circumstances, face discipline up to and including discharge. At Storm, the health and safety of our employees, clients and the public is OUR NUMBER 1 PRIORITY.

Security Standards

As part of our goal to deliver service excellence, security is a key focus. We take the responsibility you have entrusted to us very seriously. To that end, we have implemented the following security guidelines:

• One supervisor, responsible for security knowledge and issues is assigned to each client team. This person is the only one to be entrusted with security and recognition codes, and keys.
• Background security checks are performed on all perspective staff.
• A security requirement document is created for each customer and location, identifying security instructions and potential risks.
• The supervisor ensures that only pre-approved employees are allowed on the customer site, and that they do not bring their own vehicles or personal belongings, including bags or purses.
• One pre-approved entry/exit point is identified for each client location. It is the responsibility of the supervisor to ensure that the entry/exit point is monitored.

Mission Statement

At Storm, our mission is to be recognized as "clearly the best" provider of Building Cleaning Services. Through our well-trained customer-oriented staff, we will provide excellent service, building on our foundations as experts in window cleaning, construction cleanup, and pressure washing.

We will exceed our client's expectations in all aspects of our service.

Our Guarantee of Quality

An important aspect of the building service industry is the assurance of a consistent level of quality services.
At Storm we have an unmatched guarantee. We will carry out our services until there is complete client satisfaction. Period.

StormWatch Process

Our in-house StormWatch™ process contributes to our high customer satisfaction and quality levels. StormWatch allows us to develop and maintain optimal maintenance schedules and ensure that our equipment and specifically trained staff are available to you based upon your schedule requirements. In addition, we follow-up to make sure that the job was done correctly, and that our customers are happy with the services provided. After each job, the customer has the opportunity to quickly and easily rate the service they received.

This gives us the opportunity, on an ongoing basis, to make sure that you, the customer, is receiving the level of service you want. It also triggers our coutinuous improvement processes, allowing us to understand what we could do better, and what needs to be done for us to improve.